“Hash so polite and very helpful, taking time to keep me informed regarding my order etc.,
answering my email queries very promptly and sending the Bosch Athlet Animal cordless by next day delivery - I did not expec that! Excellent.
I will most certainly be using this company again in future.
The service I received was exceptional. Very rare these days.”
“I was very impressed with the way my order was dealt with and the promptness of delivery. The person to whom I spoke was very polite and professional. Would not hesitate to deal with this company again.”
“The item I ordered was not the one on sale. I took it anyway as the price was lower than comparable models on sale. The machine is the same but the attachments are different.
Postage was very quick.”
“Excellent customer service. Regular email contact regarding getting stock delivered and a phone call to confirm delivery date. Driver also called to confirm delivery time. Very happy. If I was to have one complaint it's that the appliance arrived with the language set to German, but that was easily fixed and, frankly, the guys at AV Lounge probably wouldn't have even known.”
“We took delivery of our new Bosch Condenser Tumble Drier yesterday, 9th June,and I must say what an absolute pleasure it has been using your company. We got a great price, very easy to use web site, even for a geriatric like me, ultra fast delivery service, perfect communication at all stages and last but not least a great pair of delivery chaps,hats off to Tony and his "mate" so helpful and polite what a perfect advertisement for AV Lounge. I would recommend your company to anyone with no qualms. Many Thanks, keep up the good work. Regards Richard & Lyndsey Foster”
“Comment: Hi Hash
Just wanted to convey my happiness with regards to your efficient service and prompt delivery of my Samsung Smart TV. This will be remembered and communicated to others along with the cheapest prices that you offer.
“2 guys brought the TV into the house,unpacked it took loads of pics and made sure I was happy with the TV.
Powered it up and again made sure I was happy!
GREAT TV AND GREAT SERVICE
WILL DEFINITELY USE AV LOUNGE AGAIN ?”
“I have just purchased a Panasonic 65" TV from AV Lounge, it was the best price I could find on the Web. Ordered on the Friday and free delivery on the Sunday, amazing service and price from a smaller company, the TV was boxed brand new and the delivery guys opened it with me to check all was ok, before I signed for it, my other option was Crampton and Moore but these guys beat the price they were offering. Really very pleased and I hope the review will help you. Thanks Matt, Burton Latimer, Northamptonshire.”
“Quick delivery, great communication. Excellent customer service. Had the cheapest price for my product. I would highly recommend AV Lounge.
I am definately going to use this company again.”
“Think communication could be improved ie to tell the customer when order is dispatched etc. I didn't receive any order confirmation either. Item was cheapest I could find on net however and I was very pleased when it arrived. Unfair for me to comment on delivery speed as the Easter weekend was in the middle. Overall, pleased with the service. Thanks”
